Data loss is possible on any kind of computer media: hard drives, floppy diskettes, memory cards like CompactFlash, USB "thumb drives." If it stores data, things can go wrong.
Fortunately, there are tools and techniques that can be used to examine computer media at a much deeper level than conventional operating systems will allow. And since deep explorations like this are a routine part of forensic examinations, we are exceptionally well equipped to recover your critical data.
Although it's already mentioned in two other places on this page alone, we're compelled to again urge you not to power up, or leave powered up, a malfunctioning hard drive. Turn the computer off and leave it off. If it's another kind of media, the same rules apply. Don't try to access it. Doing so greatly increases the risk of permanent data loss.
Maximize the chance of getting your data back by contacting us immediately. Handled correctly, the odds are actually in your favor.
Noisy Hard Drive?
A hard drive that has started making an abnormal noise is likely on the cusp of physical failure, or may have already failed.
Do not under any circumstances power up a noisy drive. Contact us or another data recovery professional immediately.
Hard drive malfunctions, typically referred to as crashes, come in two broad categories, software and hardware.
In either case, powering up the drive, or leaving it powered up, is the worst possible decision. Turn off the computer and leave it off.
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